Receivables Solution Services

The cash flow professionals at Receivables Solution Services will be presenting a series of two-hour hands-on public seminars that focus on critical elements of the commercial credit and collections challenges faced by many businesses. Participants will leave with information and materials which can be put into practice immediately, usually at little or no cost.

The seminars are designed for business owners and employees responsible for managing Accounts Receivables and internal collection activities who want to better understand best practices that will improve the efficiency and effectiveness of these activities.

All seminars will be held at the Palace Business Centres at 24650 Center Ridge Road, Westlake, OH 44145 from 9:00 AM to 11:00 AM. Additional dates and locations may be scheduled depending on demand.

The fee for each seminar is $49 per person. Space is limited so advance registration is requested. Use the form below or call us directly at (440) 734-3321 to make your reservation.

Seminar Schedule

NEW DATE: JANUARY 26, 2012: The First Contact with a Past Due Customer 

• Deciding what accounts to contact – and when
• The objective of the first call
• Evaluating and classifying customer responses
• Alternatives to phone contact

MARCH 15, 2012: Dealing with Difficult Customers 

• Techniques from collection professionals
• Demand letters and call scripts
• Deciding when to refer the account to third parties
• Legal recourses

MAY 17, 2012: Credit Review and Monitoring 

• Credit applications and reference checks
• Third-party credit data sources
• Evaluating the information and setting limits
• Ongoing monitoring

Make a Reservation

Fill out the form below and we will contact you to conform your spot and make payment arrangements.